Automotive services
More time on the cars, less on the phone.
Lexi prepares the booking drafts, the extra-work messages and the supplier bill matches, and shows you what needs your decision.
Is any of this yours?
What we see in automotive workshops
The front counter cannot catch every call.
Calls wait while the workshop is busy
The phone rings while the advisor is booking another car in.
Lexi drafts the booking
It reads the rego, the symptoms and the day that suits, against the diary.
You confirm the booking
Nothing is booked until the service advisor says yes.
Prepared by Lexi
Booking draft
Ready to check
With the service advisor
Service advisor
Waits for a yes.
Caller wants Thursday. A bay is free.
Waiting for youBooked into the diary.
A finding waits while the advisor writes it up.
The technician found more
The note and the price sit in the job card, away from the customer.
Lexi drafts the explanation
It turns the finding and the checked price into plain English and prepares the consent.
You check it before it goes
The scope and price are confirmed by the service advisor, and the customer decides.
Prepared by Lexi
Extra work message
Ready to check
With the service advisor
Service advisor
Waits for a yes.
Front brakes are worn. Send the quote for consent?
Waiting for youSent to the customer.
Every parts bill, matched back to a job by hand.
The bill, the job card and the ledger
Each supplier invoice sits apart from the job it belongs to.
Lexi drafts the match
It reads the invoice and pairs it with the likely job and supplier.
You confirm the match
The match and any payment wait for the bookkeeper or the owner.
Prepared by Lexi
Draft bill match
Ready to check
With the bookkeeper
Bookkeeper
Waits for a yes.
Supplier bill matched to the brake job. Post it as a draft?
Waiting for youPosted as a draft bill.
Your Lexi workspace
Your week, without the guesswork.
Your week at a glance
Sample Automotive Services Co. / Across the business
2 waiting on a person, 1 running, 2 did not happen in this sample week.
The week in view
5 work items across the week
Waiting on you
Sample Automotive Services Co. / Decisions and the work behind them
Front counter and the phone / Service advisor, Workshop owner
The workshop floor / Technician, Service advisor
On their queue
Service advisor / One person's day
Front counter and the phone / Service advisor, Workshop owner
Waiting on someone else
Service advisor / One person's day
The workshop floor / Technician, Service advisor
Finished
Service advisor / One person's day
Parts and stock / Parts interpreter, Bookkeeper
A working estimate for your workshop
What it is worth to you
Pick the work. Watch Lexi do it. See what comes back.
A$59,240 back each year
1,156.2 hours back for other work each year.
A$1,234 and 24.1 hours a weekA$4,937 and 96.3 hours a month
This work costs you A$92,185 a year today.
Potential value of enquiries caught: a year.
The front counter and the phone
Not counted. Tick it above to count it.
The front counter and the phone
- Capture the rego and symptoms into a draft bookingReads and drafts
- Confirm the booking and customer commitmentService advisor decides
- Approve the missed-call reply and callback timeService advisor decides
- Text back the caller who could not get throughAutomation
- Approve booking reminder template and consent rulesService advisor decides
- Send the day-before confirmation and reminderAutomation
- Draft a job note from a descriptive emailReads and drafts
- Confirm the customer job noteService advisor decides
- Fit an urgent job into a full day by moving someone elseService advisor decides
- Look up the vehicle's rego and service history before the call endsAutomation
- Take the courtesy car booking and check one is availableService advisor decides
Quoting and repeat business
- Draft the quote from labour guides and parts pricesReads and drafts
- Approve the repair scope and quote priceService advisor decides
- Approve the exact quote and its follow-up templateService advisor decides
- Send the quote and chase the one that has gone quietAutomation
- Draft the plain English quote explanationReads and drafts
- Approve the customer quote explanationService advisor decides
- Get consent for extra work found mid-jobAdvisor decides
- Draft the insurer supplementary quoteReads and drafts
- Approve and submit the insurer supplementary quoteEstimator decides
- Draft a service reminder or reactivation messageReads and drafts
- Approve service reactivation and any booking changeService advisor decides
- Draft a review replyReads and drafts
- Approve and publish the review replyOwner decides
- Decide the monthly service special and its priceOwner decides
The workshop floor
- Prepare a proposed hoist and technician allocationAutomation
- Approve and lock the workshop allocationForeman decides
- Flag the day that is overbooked before it happensAutomation
- Reorder the day when a part fails to turn upForeman decides
- Complete the digital vehicle inspection with photos and diagnose the faultTechnician decides
- Draft the inspection summary for the customerReads and drafts
- Approve and send the inspection summaryService advisor decides
- Approve job completion and the car-ready messageService advisor decides
- Send the car-ready text the moment the job is signed offAutomation
- Sign the roadworthy or safety certificateLicensed examiner decides
- Prepare the parts order and a late-delivery chaseReads and drafts
- Approve the parts order and supplier contactForeman decides
Invoicing and accounts
- Approve the completed-job invoice and payment allocationAutomated with exceptions decides
- Approve fleet and insurer debtor remindersOwner decides
- Chase the fleet or insurer debtor that has gone past termsAutomation
- Extract the supplier bill into proposed matchesReads and drafts
- Prepare the trade-account reconciliationReads and drafts
- Flag the supplier price rise over toleranceAutomation
- Prepare payroll calculations and exception checksAutomation
- Approve the workshop payroll runOwner decides
- Release the Payday Super within seven business daysOwner decides
- Approve or dispute a supplier variance and stop credit if neededOwner decides
Safety, licences and the team
- Track the repairer licence, ARCtick and examiner certification by stateAutomation
- Extract a technician's certificate into a proposed recordReads and drafts
- Confirm the technician certification recordService manager decides
- Track inspection and first-aid renewal datesAutomation
- Draft the WHS incident accountReads and drafts
- Decide reportability and sign the workshop incidentService manager decides
- Sign off the apprentice's training record and hoursOwner or qualified supervisor decides
- Prepare roster, leave and timesheet proposalsAutomation
- Approve roster, leave and timesheet changesService manager decides
- Decide a roadworthy fail or refuse unsafe workLicensed examiner or technician decides
- Hire, manage performance and handle a dismissalOwner decides
The owner's dashboard
- Pull labour hours sold against available, average repair order value and parts margin togetherAutomation
- Track debtors and cash position across fleet, insurer and retail workAutomation
- Compare this week's labour hours sold against last week and the same week last yearAutomation
- Write the weekly note on what moved and whyReads and drafts
- Spot the thing that is drifting before it becomes a problemReads and drafts
- Set the labour rateOwner decides
- Decide what to do about itOwner decides
Front counter
Quoting work
Workshop floor
Invoicing and bills
Safety and licences
Owner's dashboard
Your workshop
All inclusive
Fully managed AI transformation
We set Lexi up around how your workshop works, and it is kept working by our team. Your price covers setup, integrations, maintenance and Lexi's AI usage. Lexi Memory and Lexi Workspace are included too.
Included in your price
- Custom setup and tool connections
- Ongoing maintenance and support
- Lexi's AI usage
- Lexi Memory
- Lexi Workspace
We connect to the tools you already use
Get started
Built around your workshop. Kept working by our team.
We set it up, tailor it to your way of working and keep it running, so you get the value without the extra workload.
Map the work
We learn how your workshop operates and identify the best place for Lexi to help.
Start with one workflow
We set it up, test it together and make sure it's working as expected.
Keep it useful
Our team monitors and refines it, so it continues to deliver for your workshop.
See where Lexi could help first
Tell us a bit about your workshop and we'll show you where AI can make the biggest difference.
Show me where AI can help my businessLexi does the work. You keep the yes.
Automotive services
More time on the cars, less on the phone.
Lexi prepares the booking drafts, the extra-work messages and the supplier bill matches, and shows you what needs your decision.
Is any of this yours?
What we see in automotive workshops
01Missed calls
The front counter cannot catch every call.
Calls wait while the workshop is busy
The phone rings while the advisor is booking another car in.
Lexi drafts the booking
It reads the rego, the symptoms and the day that suits, against the diary.
You confirm the booking
Nothing is booked until the service advisor says yes.
Prepared by Lexi
Booking draft
Ready to check
With the service advisor
Service advisor
Waits for a yes.
Caller wants Thursday. A bay is free.
Waiting for youBooked into the diary.
02Extra work
A finding waits while the advisor writes it up.
The technician found more
The note and the price sit in the job card, away from the customer.
Lexi drafts the explanation
It turns the finding and the checked price into plain English and prepares the consent.
You check it before it goes
The scope and price are confirmed by the service advisor, and the customer decides.
Prepared by Lexi
Extra work message
Ready to check
With the service advisor
Service advisor
Waits for a yes.
Front brakes are worn. Send the quote for consent?
Waiting for youSent to the customer.
03Parts bills
Every parts bill, matched back to a job by hand.
The bill, the job card and the ledger
Each supplier invoice sits apart from the job it belongs to.
Lexi drafts the match
It reads the invoice and pairs it with the likely job and supplier.
You confirm the match
The match and any payment wait for the bookkeeper or the owner.
Prepared by Lexi
Draft bill match
Ready to check
With the bookkeeper
Bookkeeper
Waits for a yes.
Supplier bill matched to the brake job. Post it as a draft?
Waiting for youPosted as a draft bill.
Your Lexi workspace
Your week, without the guesswork.
Your week at a glance
Sample Automotive Services Co. / Across the business
2 waiting on a person, 1 running, 2 did not happen in this sample week.
The week in view
5 work items across the week
Waiting on you
Sample Automotive Services Co. / Decisions and the work behind them
Front counter and the phone / Service advisor, Workshop owner
The workshop floor / Technician, Service advisor
On their queue
Service advisor / One person's day
Front counter and the phone / Service advisor, Workshop owner
Waiting on someone else
Service advisor / One person's day
The workshop floor / Technician, Service advisor
Finished
Service advisor / One person's day
Parts and stock / Parts interpreter, Bookkeeper
A working estimate for your workshop
What it is worth to you
Pick the work. Watch Lexi do it. See what comes back.
A$59,240 back each year
1,156.2 hours back for other work each year.
A$1,234 and 24.1 hours a weekA$4,937 and 96.3 hours a month
This work costs you A$92,185 a year today.
Potential value of enquiries caught: a year.
The front counter and the phone
Not counted. Tick it above to count it.
The front counter and the phone
- Capture the rego and symptoms into a draft bookingReads and drafts
- Confirm the booking and customer commitmentService advisor decides
- Approve the missed-call reply and callback timeService advisor decides
- Text back the caller who could not get throughAutomation
- Approve booking reminder template and consent rulesService advisor decides
- Send the day-before confirmation and reminderAutomation
- Draft a job note from a descriptive emailReads and drafts
- Confirm the customer job noteService advisor decides
- Fit an urgent job into a full day by moving someone elseService advisor decides
- Look up the vehicle's rego and service history before the call endsAutomation
- Take the courtesy car booking and check one is availableService advisor decides
Quoting and repeat business
- Draft the quote from labour guides and parts pricesReads and drafts
- Approve the repair scope and quote priceService advisor decides
- Approve the exact quote and its follow-up templateService advisor decides
- Send the quote and chase the one that has gone quietAutomation
- Draft the plain English quote explanationReads and drafts
- Approve the customer quote explanationService advisor decides
- Get consent for extra work found mid-jobAdvisor decides
- Draft the insurer supplementary quoteReads and drafts
- Approve and submit the insurer supplementary quoteEstimator decides
- Draft a service reminder or reactivation messageReads and drafts
- Approve service reactivation and any booking changeService advisor decides
- Draft a review replyReads and drafts
- Approve and publish the review replyOwner decides
- Decide the monthly service special and its priceOwner decides
The workshop floor
- Prepare a proposed hoist and technician allocationAutomation
- Approve and lock the workshop allocationForeman decides
- Flag the day that is overbooked before it happensAutomation
- Reorder the day when a part fails to turn upForeman decides
- Complete the digital vehicle inspection with photos and diagnose the faultTechnician decides
- Draft the inspection summary for the customerReads and drafts
- Approve and send the inspection summaryService advisor decides
- Approve job completion and the car-ready messageService advisor decides
- Send the car-ready text the moment the job is signed offAutomation
- Sign the roadworthy or safety certificateLicensed examiner decides
- Prepare the parts order and a late-delivery chaseReads and drafts
- Approve the parts order and supplier contactForeman decides
Invoicing and accounts
- Approve the completed-job invoice and payment allocationAutomated with exceptions decides
- Approve fleet and insurer debtor remindersOwner decides
- Chase the fleet or insurer debtor that has gone past termsAutomation
- Extract the supplier bill into proposed matchesReads and drafts
- Prepare the trade-account reconciliationReads and drafts
- Flag the supplier price rise over toleranceAutomation
- Prepare payroll calculations and exception checksAutomation
- Approve the workshop payroll runOwner decides
- Release the Payday Super within seven business daysOwner decides
- Approve or dispute a supplier variance and stop credit if neededOwner decides
Safety, licences and the team
- Track the repairer licence, ARCtick and examiner certification by stateAutomation
- Extract a technician's certificate into a proposed recordReads and drafts
- Confirm the technician certification recordService manager decides
- Track inspection and first-aid renewal datesAutomation
- Draft the WHS incident accountReads and drafts
- Decide reportability and sign the workshop incidentService manager decides
- Sign off the apprentice's training record and hoursOwner or qualified supervisor decides
- Prepare roster, leave and timesheet proposalsAutomation
- Approve roster, leave and timesheet changesService manager decides
- Decide a roadworthy fail or refuse unsafe workLicensed examiner or technician decides
- Hire, manage performance and handle a dismissalOwner decides
The owner's dashboard
- Pull labour hours sold against available, average repair order value and parts margin togetherAutomation
- Track debtors and cash position across fleet, insurer and retail workAutomation
- Compare this week's labour hours sold against last week and the same week last yearAutomation
- Write the weekly note on what moved and whyReads and drafts
- Spot the thing that is drifting before it becomes a problemReads and drafts
- Set the labour rateOwner decides
- Decide what to do about itOwner decides
Front counter
Quoting work
Workshop floor
Invoicing and bills
Safety and licences
Owner's dashboard
Your workshop
All inclusive
Fully managed AI transformation
We set Lexi up around how your workshop works, and it is kept working by our team. Your price covers setup, integrations, maintenance and Lexi's AI usage. Lexi Memory and Lexi Workspace are included too.
Included in your price
- Custom setup and tool connections
- Ongoing maintenance and support
- Lexi's AI usage
- Lexi Memory
- Lexi Workspace
We connect to the tools you already use
Get started
Built around your workshop. Kept working by our team.
Map the work
We learn how your workshop operates and identify the best place for Lexi to help.
Start with one workflow
We set it up, test it together and make sure it's working as expected.
Keep it useful
Our team monitors and refines it, so it continues to deliver for your workshop.
See where Lexi could help first
Show me where AI can help my businessLexi does the work. You keep the yes.